Trying to recommend an expert given there are people with the same first name and surname, given those people also do not have added a profile picture, it is impossible to identify the right colleague.
The workaround by entering the email-address sometimes works, but seemingly it's not reliable.
In Starmind the only differentiation between people of the same name is the email-address.
Please add e.g. a mouseover or other indication to the users' selectable list-entry in the [Recommend}-dialog to allow the selection of the correct person.