Admin Feature Ideas

A connector for popular inter-company messaging platforms (Teams, Webex, etc.) could attach to all chats and use AI to listen in and detect when somebody is asking a question. If there is an answer to a similar question in Starmind, the system could insert a message in chat saying something like "Your question is similar to these on Starmind, here are the links for the top XX ones: <links here>". This has the benefit of both giving answers to users quickly and keeping them aware of the existence/availability of Starmind.

We are finding several questions asked which could benefit from a wider audience in put but are only being posted in the persons knowledge space as they are selecting the knowledge space based on their department and not on the scope of the question.

If an older question has answers which were valid at the time but are no longer relevant, users should be able to tag the question as "answers not valid any more" and it should appear as a newly asked question. The system should then invite experts to give updated answers.

Instead of calling them 'knowledge spaces' why not call them 'communities'? A community is much more people-centric and talks to the idea that it is a network of human brains connected through shared experiences.

As our community grows and becomes more diverse, we would like to have custom categories per Knowledge Space. For example, if you post a question in the HR knowledge space, the categories which you can choose from will be different than if you post a question in the IT knowledge space.

A hybrid knowledge space offers the capability to be searchable by the network search, offers the capability that network users can join without being invited and offers the capability that only identified experts in that group can answer the submitted questions. So a hybrid knowledgespace combines the good things of both worlds (public and private knowledgespace). Now it's time to vote for it. Hit the "plus" button for this idea!

In einem privaten Wissensgebiet sollte der oder die definierten Moderatoren die Möglichkeit haben eine Frage/Antwort als öffentlich zu markieren, wodurch diese dann auch im öffentlichen Feed für alle sichtbar wird. Dies stellt sicher, dass Wissen auch über den privaten Bereich hinaus geteilt werden kann, wenn es keinen Grund gibt, dass dieses im privaten Bereich sein muss. Im privaten Wissensbereich sollte visuell erkennbar sein, dass eine Frage/Antwort im öffentlichen Bereich verfügbar gemacht wurde vom Moderator. -> Damit andere, welche dies kommentieren wissen, dass dies nun öffentlich ersichtlich ist

If we have multiple private KNOWLEDGE SPACES users can only see their permissioned content. It’s a pity that QUESTIONS do not reach into other KNOWLEDGE SPACES. For example, if I post a QUESTION in KNOWLEDGE SPACE X and there happens to be an expert in KNOWLEDGE SPACE Y who knows a SOLUTION, that person in Y will never know about the question, and I will not know that expert exists. Best scenario would be that when I post a question to KNOWLEDGE SPACE X, Starmind recognizes that the potential expert exists in KNOWLEDGE SPACE Y, and gives me the option to select “[ x ] POST QUESTION TO ALL KNOWLEDGE SPACES” (or similar). I would just need to make sure it’s not a confidential QUESTION that I wouldn’t want other users to see. The person in Y could then give a SOLUTION to that specific QUESTION, but not see the rest of X.

It would save a step in the process by not having to send a separate message to the Space Moderators informing them that a new member is requesting access to the Knowledge Space.

It would be helpful if the administrator could see in the user management to which Knowledge Space the respective user is assigned, instead of having to go via the content management.